Refund policy

We have a strict NO REFUND policy on all TATTOOS and DEPOSITS. You cannot give us our tattoo, time, products or services back, so we will not refund those services. If there is something you are not liking, we are more than willing to do our best to fix the issue. This is why we ask you to do your research before coming in, that way you have a clear idea of what you are wanting. Please be vocal and honest with us through out the appointment in what you are and aren't liking, this will allow us to do our best work and for you to love the outcome. 

There is NO REFUND on deposits, because we put time and effort in everything surrounding talking to you, making appointments, consultations etc. When a person does not give a 48 hr notice to reschedule their appointment, that person forfeits the deposit. If they no show, same day reschedule or are more than 30 minutes late for an appointment, they forfeit their deposit. If a person cancels their appointment with a 72 hr notice, we will allow that person to transfer the deposit to another date, give it to someone else or put it on a gift card. 

We understand that life can get in the way and sometimes we get sick. There may have been a miscommunication or we are late for work due to car troubles etc. If something happens, we may ask to reschedule. When you pay a deposit you also agree to the fact, that we sometimes may have to reschedule. Our no refund policy is clearly explained before appointments are booked, it's also on the forms you fill out, on our receipts, here on our website and on many of our social sites. 

What is a deposit?  A deposit is the amount of funds/money you put down toward your tattoo in order to make an appointment. This holds your place on our books at the price you booked. So if you purchase while your service is on sale it will hold that price, even if the price has gone back up by the time of your appointment.  Deposits are used to make sure we do not waste our time doing everything we do to prepare for your visit with us or take a time slot someone else wanted. DEPOSITS ARE NOT EXTRA, they come out of the total cost of your tattoo. As discussed prior to booking, the remaining amount is due at the time of your appointment, unless you opted to pay in full or with Sezzle. 

Questions regarding our refund policy, call Diana at 832-208-3474